neighbor issue

You are renting an apartment, but there are some problems with it. You are writing an email to the building manager/owner to complain that the neighbour above you is noisy and the hot water system is not working properly. This is not the first time the hot water system has malfunctioned. You are writing an email to Marvin, the owner of the building, to resolve these issues. Your email should include: What problems are you experiencing? How are you affected? How can the problems be resolved?